ADMISSIONS CLERK

Advert Ref: RMQ800

Advert Title: Admissions Clerk

Area: La Lucia, Durban

Advert Type: Full-Time

Working Hours: 40 Hours

Time Conditions: Dayshift

Salary: R16,500 - R33,000

Closing Date: 3 November 2023 

ROLE SUMMARY

La Lucia Private Hospital is looking for suitably qualified customer-orientated person to provide timeous, efficient front-line service to patients and visitors. The position encompasses pre-admission, admission, reception, data capture and switchboard duties, ensuring a friendly stress-free admission process and frontline patient liaison. The job also includes the accurate capturing of patient data.

RESPONSIBILITIES AND DUTIES

• Accurately capture all relevant patient information pertaining to patient admission ensuring 100% compliance in all admission processes on SAP system.

• Assist with pre-admission of patients as necessary

• Ensure professional and friendly when dealing with internal and external customers 

• Responsible for the marketing of the department and services offered to admitting doctors and follow up with non-compliance.

• Assist with admission internal audits and quality reviews pertaining to department needs.

• Assist with adhoc duties as and when instructed by the line manager thus ensuring you promote a harmonious team effort within the department.

• Maintain effective relationships with all internal and external customers, and ensure all actions promote customer service excellence.

•  Ensure processes are in line with the working procedures and policies of La Lucia Hospital. 

• Computer literate – must be accurate and pay attention to details

• Proactive, organised and able to multitask and work well under pressure

• Assist with the WCA & RAF

• Participative and able to work as part of the team & Professional in appearance

EDUCATION

• Minimum Grade 12 (Matric)

WORK EXPERIENCE

• At least 2 years work experience in a hospital environment. 

• Customer-oriented with exceptional interpersonal skills