DENTAL INSURANCE COORDINATOR

Advert Ref: RMQ737

Advert Title: Dental Insurance Coordinator

Area: La Lucia, Durban

Advert Type: Full-Time

Working Hours: 40 Hours

Time Conditions: Dayshift

Salary: R21,000 – R37,000

Closing Date: 22 October 2022


Dental Insurance Coordinator Job Description

We are looking for a dental insurance coordinator to be responsible for working with insurance companies to verify patients’ benefits, as well as calculating and collecting outstanding payments from patients. You should be proficient in using the dental practice management software to update each patient’s file, run and monitor weekly and monthly reports to verify insurance payments received, and upload completed insurance forms into patients’ electronic files.


To be successful as a dental insurance coordinator, you should work closely with patients, explain their benefits to them, communicate any insurance concerns, and manage any insurance disputes. An outstanding dental insurance coordinator should achieve excellent customer service, and share a professional relationship with insurance companies to ensure success in balancing patient benefits with insurance payments.


Dental Insurance Coordinator Responsibilities:

  • Verifying the patient’s health insurance benefits.

  • Explaining insurance benefits to patients.

  • Entering data using dental practice management software.

  • Generating reports for all activities.

  • Posting payments made by patients.

  • Following up on non-paid insurance claims.

  • Managing late payments and overdue accounts.

  • Processing insurance payments and refunds.

  • Uploading completed insurance verification forms.

  • Monitoring weekly, monthly and quarterly reports to confirm payment from clients and insurance companies.


Dental Insurance Coordinator Requirements:

  • Matric

  • Diploma/ Degree

  • Minimum of 2 years in a dentist office environment.

  • Excellent communication skills.

  • Proficient with data entry.

  • Experience in dental practice management software.

  • Microsoft Office experience (MS Word, Excel, Outlook).

  • Knowledge of dental procedures and insurance billing codes.


Interested Applicants who meet the requirements may apply here on our website or use the email address of La Lucia Hospital HR Manager STELLA VAN ROOY [stellavanrooy@laluciahospital.com]. Applicants will be conducted shortly, Should you not be contacted in 14 days of your application, Please consider your application unsuccessful and thank you for your interest in our healthcare group.